Nicfade Support

Last updated: October 1, 2026

Need help? Email quizel.support@protonmail.com. Please include your device model, iOS version, the app version (Settings → bottom of the page) and what happened. Never send passwords or payment card details.

How do I manage or cancel Nicfade Pro?

In the app: Settings → Subscription → Manage subscription. Or open iOS Settings → your name → Subscriptions.

How do I restore my purchase on a new iPhone?

Finish the short setup, then tap Restore on the plan screen, or go to Settings → Subscription → Restore purchases. Use the same Apple Account you bought with.

Can I change the pace of my plan?

Yes. Plan → Change pace. Your new plan starts today from your current budget; your savings and streak stay.

I slipped after quit day. What now?

Log the pouch honestly. Your pouch-free timer restarts, everything else stays. If you want to taper again, choose a new pace under Plan → Change pace.

How do I add the widget?

Touch and hold your Home Screen, tap Edit → Add Widget and search for Nicfade. The medium widget has an SOS button.

How do I delete my data?

Settings → Erase all data deletes your plan, logs and settings from the iPhone. Your subscription stays with your Apple Account.

More help with quitting

Nicotine replacement (gum, lozenges, patches) and prescription medication can make quitting easier — ask a doctor or pharmacist. In the United States, call 1-800-QUIT-NOW (free) or visit smokefree.gov. Your local health service or pharmacy can point you to free quit support in other countries.